Privacy policy

Privacy Policy
Last updated: March 12, 2025

This Privacy Policy describes how Smart Impact Marketing Ltd (“we”, “us”, “our”), as the operator of www.footballdxb.com (“FootballDXB” or the “Site”), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You:

  • Contact details including your name, address, phone number, and email

  • Order information including your billing/shipping addresses, payment confirmation, and phone number

  • Account credentials such as username, password, and security information

  • Customer service communications

Information We Collect Automatically:

We may collect data such as device type, browser, IP address, pages visited, and cookies for analytics and site optimization.

Information from Third Parties:

We may receive information from partners such as:

  • Shopify (our store platform)

  • Payment processors

  • Advertising and analytics tools

All such data is handled in accordance with this policy.

How We Use Your Personal Information

We use your data to:

  • Fulfill and ship your orders

  • Communicate with you about your account or purchases

  • Improve our services

  • Prevent fraud and protect security

  • Send promotional and marketing content (if you opt-in)

For EEA users, processing is based on legitimate interest under Article 6(1)(f) of the GDPR.

Legal Basis and Applicable Laws

We operate under:

  • The UK Data Protection Act 2018

  • GDPR (Regulation EU 2016/679)

  • UK GDPR and other UK-specific privacy laws

If you are outside the UK, local data protection rights may also apply.

Cookies

We use cookies to:

  • Remember your preferences

  • Analyze performance

  • Serve tailored ads

You may disable cookies via your browser, but this may impact functionality. See Shopify's cookie policy at: https://www.shopify.com/legal/cookies

Sharing Your Information

We may share your data with:

  • Payment processors and logistics providers

  • IT and analytics service providers

  • Marketing partners (only with your consent)

  • Law enforcement or regulators, if required

We do not sell or rent your personal information.

Third-Party Links

We may link to external websites. These are not governed by this Privacy Policy. Always review the privacy terms of any third-party site you visit.

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect their data. If you believe a child has submitted personal information to us, please contact us so we can delete it.

Data Retention

We retain personal data as long as necessary to:

  • Provide our services

  • Fulfill legal and financial obligations

  • Resolve disputes and enforce our agreements

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict data processing

  • Withdraw consent

  • Lodge a complaint with a data authority

To exercise these rights, contact us using the details below.

Data Transfers

If we transfer data outside the UK/EEA, we use appropriate safeguards such as Standard Contractual Clauses.

Contact

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Trade Name: Football DXB

Email: contact@footballdxb.com

Phone Number: +971564543083

Working Hour: Monday- Friday ( 10 AM - 5 PM) GST

Physical Address: Al Quoz - Al Quoz Industrial Area 2 - Dubai - United Arab Emirates